Contact Us

Hospital address:

Westminster Day Surgery
Level 1, 476 Wanneroo Road
Westminster WA 6061

Postal address:

Westminster Day Surgery
476 Wanneroo Road
Westminster WA 6061

Phone: 08 9349 5555
Fax: 08 9344 1744
Email: admin@westminsterdaysurgery.com

Westminster Day Surgery does not have an Emergency Department. The nearest Emergency Department is at Sir Charles Gairdner Hospital or Royal Perth Hospital.

In a life-threatening emergency please dial 000 or visit your nearest emergency department.

For medical advice:

  • Contact your physician
  • Telephone healthdirect Australia on 1800 022 222
  • Telephone the Poisons Information Centre on 13 11 26
  • Call Lifeline on 13 11 44 or visit www.lifeline.org.au for access to crisis support, suicide prevention and mental health support services.
Feedback

Westminster Day Surgery is committed to providing a high standard of care and service. As our consumer you have the right to considerate and respectful treatment by all our staff. We welcome feedback from our consumers as a means of improving care and service.
Feedback forms are available from the front reception area and are available for download below:

Patient Feedback Form
Patient Satisfaction Survey

How to convey your comments and concerns

If you are concerned about any aspect of your treatment or care, there are several ways in which you can inform us.

  • Speak to a staff member at the time,
  • Ask to speak to the Clinical Area Manager, Quality & Risk Manager, or Chief Executive Officer,
  • Complete a satisfaction survey or patient feedback form
  • Phone us from home or write us a letter outlining your concerns.

We will endeavour to acknowledge all complaints within 7 days of receipt and will investigate your concerns and take appropriate action, and respond to you with a reply within 14 days.

Westminster Day Surgery is committed to:

  • Treating everyone with respect
  • Taking your concerns seriously
  • Treating your concerns with total confidentiality
  • Responding to your feedback in a timely manner